Privacy Policy

AAA Irrigation Service LLC ("Company," "we," "us," "our") respects your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices described here.

We may collect the following types of personally identifiable information (PII):

• Full name
• Phone number (including mobile)
• Email address
• Service address / property location
• Service history and appointment records
• Communications with our team (calls, texts, emails)

We collect this information when you contact us, schedule a service, submit a web form, or interact with our AI phone assistant.

We use the information we collect to:

• Schedule and dispatch service appointments
• Send appointment confirmations, reminders, and status updates
• Deliver estimates, invoices, and service records
• Respond to inquiries and provide customer support
• Improve our services and communications
• Comply with legal obligations

If you provide your mobile phone number and consent to receive text messages, we will use that number solely to send service-related communications including appointment reminders, technician dispatch notifications, estimate delivery, and two-way support conversations.

No mobile phone numbers or SMS consent information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will not sell, share, or rent your SMS opt-in information to any third party for any reason other than to deliver the specific services associated with the campaign. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.

You may opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Standard message and data rates may apply.

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service providers: Third-party vendors (scheduling, payment processing, communications platforms) that assist us in operating our business — bound by confidentiality obligations
• Legal requirements: When required by law, court order, or to protect the rights and safety of our customers or business

We do not share personal information with third parties for their own marketing purposes.

We retain customer records for a minimum of three (3) years in accordance with TCEQ recordkeeping requirements under 30 TAC §344.38, which requires archival copies of all documents provided to irrigation system owners to be maintained and made available to TCEQ or a local regulatory agency within ten business days of a request. Records may be retained longer as necessary to fulfill legal obligations or resolve disputes. You may request deletion of non-regulated information at any time by contacting us.

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time (reply STOP)
• Opt out of email communications at any time

To exercise any of these rights, contact us at info@aaairrigationservice.com.

Our website may use standard analytics tools to understand how visitors interact with our pages. We do not use tracking cookies for advertising purposes. You may disable cookies in your browser settings at any time.

Our services are not directed to children under 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

AAA Irrigation Service LLC
Plano / Allen, TX
Phone: (469) 751-3567
Email: info@aaairrigationservice.com

View our Terms & Conditions for SMS messaging terms.